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Fleet Management Case Study: From Chaos to Control
How Arkulus Transformed Staff Transport Services
clive cadogan
August 05, 2025
Industry: Hospitality Transport
Use Case: Late-night shuttle services for hotel, restaurant, and casino staff
Region: Urban & Suburban Transit Corridors
The Problem: Missed Pickups, Zero Visibility & High Risk
Before implementing Arkulus, many transport companies serving the hospitality sector struggled with:
🚫 No real-time vehicle tracking – Dispatchers had no idea where drivers were at any given time.
⏰ Missed pickups and delays – Staff returning home after late-night shifts were often left waiting.
📋 Manual trip logging – Fleet managers relied on driver notebooks or memory to track activity.
🔓 Security concerns – Vehicles were left idling, keys were shared, and unauthorized use occurred.
🔧 No usage insights – There was no data to help optimize routes or identify underperforming drivers.
The Arkulus Solution: Visibility, Control & Peace of Mind
Once Arkulus was installed, the transformation was immediate:
📲 In-App Booking: Staff can book or confirm their rides through a branded mobile app.
📍 Live GPS tracking – Fleet managers gained real-time visibility over every shuttle, at any hour.
🔐 Biometric access control – Only authorized drivers can start the vehicle – no more key sharing.
📲 Automated trip logging – Every movement was tracked, timestamped, and synced to a central dashboard.
📊 Usage reports & alerts – Dispatchers received alerts for off-route behavior, late departures, and excessive idle time.
🛠 Maintenance forecasting – Usage data allowed for proactive maintenance based on real usage, not guesswork.
Results: From Frustration to Efficiency
Metric | Before Arkulus | After Arkulus |
|---|---|---|
Missed Pickups | 4–6 per week | <1 per month |
Unauthorized Vehicle Use | 3 incidents per month | 0 |
Staff Complaints | Frequent | Rare |
Maintenance Costs | Unpredictable & High | Reduced by 20% |
Trip Logging Time | Manual, time-consuming | Automatic, real-time |
Fleet Oversight | Fragmented | Centralized & Digital |
Client Feedback:
“Since deploying Arkulus, we’ve regained control of our fleet. Our clients – hotels and restaurants – have noticed the difference too. Fewer complaints, faster pickups, and total confidence in our service.”
— Operations Manager, Urban Shuttle Co.
Conclusion
Arkulus didn’t just improve a transport service — it made it a competitive advantage. By giving fleet owners control, accountability, and insights, we’ve helped them deliver on-time service to the workers who keep our cities running at night.
📞 Want to upgrade your transport service?
Message us on WhatsApp at 1-868-341-6909 or book a demo: calendly.com/arkulus/b2b-solutions
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